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Forum Discussion
MSS2
8 months agoExplorer | Level 3
What is happening to the Dropbox Send & Track feature?
I bought DropBox ONLY because it had the Send and Track feature. Am I correct in understanding, that:
That it no longer functions and I should another service, open a separate account (both Drop...
Walter
Dropbox Community Moderator
8 months agoHi MSS2 - thanks for posting on our Community and sorry to hear about the confusion this has caused.
I'm not sure if you're aware, but Dropbox Send and track is being discontinued starting March 31, 2025. After this date, your Send and track files will be stored in the “Send and track” folder on your Dropbox account.
Note that files that predate February 15, 2024, aren’t auto-copied to the “Send and track” folder. They’ll need to be manually downloaded from the Send and track hub or they’ll be permanently deleted.
Data related to your file links and analytics should already have been deleted on March 31, 2025. All Send and track links will be disabled after March 31, but you can reshare the files through Dropbox (without analytics) or through a newly-created DocSend account.
I hope this helps clear things up a tad and please let us know if you need anything else.
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