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MSS2's avatar
MSS2
Explorer | Level 3
8 months ago

What is happening to the Dropbox Send & Track feature?

I bought DropBox ONLY because it had the Send and Track feature. Am I correct in understanding, that: That it no longer functions and I should another service, open a separate account (both Drop...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Thanks for getting back to me on this and I'll be happy to have a further look internally at this point for you. 

If that's OK with you too, please let me know here and we'll reach out via email from our end as soon as possible MSS2 

MSS2's avatar
MSS2
Explorer | Level 3
8 months ago

Hello, thank you for the reply, however, I would not like to post my email address on a public website if that can be avoided. Can I have a DropBox email I can contact, please? 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 months ago
    MSS2 wrote:

    I would not like to post my email address on a public website if that can be avoided.

    They dont - they have your email on the account linked to here which they can see.

    MSS2 wrote:

    Can I have a DropBox email I can contact, please? 

    There isn't one. All support is via www.dropbox.com/support. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    As Mark mentioned, there isn't an email address to reach out, but I'll be happy to send you an email to the email address that's linked to your Community profile to investigate further so just let me know if that would be OK with you and we'll take it from there MSS2 

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