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soid's avatar
soid
Helpful | Level 5
6 years ago

Why am I getting a "Can't save" error message when I try to save a scanned doc?

I scanned a documented and it's showing the error "Can't Save. There was a problem saving the file. Try again later"

I tried to disable wifi and use mobil internet to no avail. The internet works fin in the browser. Why can't I just save the scan in the files then? Ah so disappointed! Is there a way for me to save the document somehow?

I'm on iOS 13, iPhone Pro Max, Dropbox Plus plan and there's more than 1TB free space.

Dropbox Plus
Error Messages
Mobile
sync

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  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    I'm happy to hear that did the trick NicciSmith!

     

    If you need anything else, don't hesitate to give me a nudge here. :grin:

     

    Hope you have a wonderful day!

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