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Forum Discussion
Word documents won't save to dropbox - goes back to 'Document 1'
If I start a new Word document ("Document 1") and go to save it to a Dropbox folder with a new name ("The saved document"), the document window will have the new name across the top for a couple of seconds and then it goes back to 'Document 1'. The file will appear in the dropbox folder but it will be empty. Same thing happens saving other documents - I end up with empty docs. Sometimes it appears to work if I save it to another dropbox folder rather than the one I want to save it in, or perhaps it's just that it works after multiple attempts. But I'm finding it's easier to not save to dropbox at all, but save to my local drive then copy and paste it over. It's annoying. I have no problem saving to OneDrive or to the C drive so it seems to be a dropbox issue.
I have looked for solutions but can't find anything.
7 Replies
- Hannah
Dropbox Community Moderator
I am creating directly in Word and then trying to save them in my dropbox folder. I haven't looked on the website folders for them, next time it happens I will have a look and see.
- HannahSounds good, Carly! I'd also try creating them directly in Dropbox, to see if there's a difference.
If you ever need anything else, make sure to give us a shout! I'm not sure what sounds good as I still can't save word documents to my dropbox folder on my computer which is the main reason I like dropbox. I don't want to save to the dropbox website.
- HannahThanks for the update, Carly!
What happens if you try to create a Word file directly from Dropbox (locally, not the website)? How do you create a word doc direclty from dropbox? That doesn't make sense. You open word, click new and word creates the doc. I have the same issue and it's super frustrating.
