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Elena111's avatar
Elena111
New member | Level 1
2 years ago
Solved

Backups are taking up space in my account but cannot be found anywhere

  My Dropbox shows that over 1GB of space is taken up by backups, but I can’t find any trace of them to delete. I’ve checked the web version, the Windows app, and the mobile app, but there’s no...
  • Hannah's avatar
    2 years ago

    Thanks for letting us know about this, Elena111.

    Can you please try the steps here, to see if they help at all?

    Let me know how it goes.

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