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Forum Discussion
cb57
2 years agoExplorer | Level 3
Dropbox files all dumped into my new computer and are taking up all my memory
I synced my Dropbox files to my new computer and it dumped all the files into my computer. I realized it because my memory showed almost nothing left. I went back into each file and made them online only but the files are still somehow using all my memory. So now I cannot use my computer. I have my own business so this is putting me out of work while I wait for Dropbox to get back to me, as I did put a ticket in. I don't want to lose my files on Dropbox by trying to fix this myself... How can I expedite customer service so I can work?
- Walter
Dropbox Staff
Hi there cb57 - sorry to hear you're having issues with this.
Could you send us a screenshot of the app's exact status as shown in your menu bar/system tray at the moment?
If you could also clarify your device's OS version, i'd appreciate it.
Thanks!
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