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Forum Discussion

kalebseaton's avatar
kalebseaton
Helpful | Level 5
3 years ago

Dropbox is taking up all of the space on my harddrive

Dropbox is killing me. I have 2TB of space on my laptop, Dropbox is taking up almost 700gb of it, despite all of my files being set to Online Only. I've also followed the steps suggested by other use...
desktop
Error Messages
Mac
Storage space
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

First of all, great job on the troubleshooting steps you've followed GiftofGaby!

 

Can you locate the example file you mentioned above "Working America" inside your Dropbox folder, and right click on it in order to access its preferences and Get Info? 

 

Once you do, can you send me a screenshot of what you see there? 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    From the screenshot, the file size is Zero bytes on disk, meaning it isn't taking up any space.

     

    What you're seeing in Finder is mostly a false report, since it isn't going by the physical size of the file.

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