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Forum Discussion

Gadgetman999's avatar
Gadgetman999
New member | Level 2
7 months ago
Solved

Dropbox referral shows as "ineligible" when using the same LAN.

Hi, I went around a friend's house to help him setup a new dropbox account on his windows PC (for the first time) and we installed the desktop app.  My own computer was on the same LAN whilst doing...
Referrals
Storage space
  • Gadgetman999's avatar
    Gadgetman999
    7 months ago

    Wow Megan, what wonderful service.  Thank you so much for your help.  All working great now!

    Have a lovely and peaceful day

    Kind Regards, Gadgetman999

Gadgetman999's avatar
Gadgetman999
New member | Level 2
7 months ago

Wow Megan, what wonderful service.  Thank you so much for your help.  All working great now!

Have a lovely and peaceful day

Kind Regards, Gadgetman999

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey Gadgetman999! 

    Happy to see that your issue is now resolved! 😇

    Have a lovely weekend ahead,enjoy! 

    • wokrishnahai's avatar
      wokrishnahai
      Explorer | Level 4
      6 months ago

      Hi Megan,

      Good evening!

      I’m facing the same issue — initially, I thought it might have been a mistake on my part. However, I referred another friend today, and it still shows as ineligible.

      In both cases, there was no shared LAN, Wi-Fi, or any similar network connection involved.

      Could you please look into this?

      Thanks and regards,

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 months ago

        Hey wokrishnahai​! 

        I'd be happy to try to help with that! 🤓

        I'm going to need to have an account-specific look into this case, so I sent you an email in order for us to do so. 

        Reply back to me, and we'll take it from there. Cheers!

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