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Alle101's avatar
Alle101
New member | Level 2
2 months ago
Solved

Dropbox referral shows as "ineligible". What can I do?

I used the invitation link to create a new Dropbox account on a brand new Windows computer (for the first time) and installed the desktop app. The computer is connected directly to the public internet, not on the same LAN. The email account is checked and verified.

Under my "Recommend to a friend" option, status is showing as Ineligible. I'm confused as to what's wrong. Previous invitations have always been correct.

I hope to get some help

  • Hey Alle101 - sorry to hear you're having issues with this.

    I've just sent you an email to have a further look internally, so please take a look at your inbox and we'll take it from there.

    Cheers! 

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey Alle101 - sorry to hear you're having issues with this.

    I've just sent you an email to have a further look internally, so please take a look at your inbox and we'll take it from there.

    Cheers! 

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