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Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.
This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.
I get the message despite my personal dropbox only showing 6.6GB of 8.88GB used and my work dropbox showing 300.7MB of 2GB used.
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
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My dropbox is nowhere near full I have more than 3.5GB free space (75.2% used). and I still constantly throughout the day get the "Your Dropbox is full, upgrade now" message. I have tried multiple times to install the latest version and reboot to no effect. This is a bug not a feature.
I'm also Dropbox basic...but last night when I used my desktop...no 'your dropbox is full' notifications. I think whatever "Ross S." has done 'server-side' has fixed my issues - but I'll keep an eye on it over the next few days to make sure it doesn't return.
Many thanks for your support and to for getting my voice heard :slight_smile:
Sorry if you're still experiencing problems. Not sure what to suggest. Maybe Ross S. has some ideas for things you can try? You'll probably need to raise your own support ticket so that they have the details of the account you're still having problems with. If you do this and then post your ticket number here they will likely help you out.
I'm off to leave some happy feedback for this forum :)
Ross_SDropbox Staff
Full disclosure: I'm just the messenger, they don't let me touch any of the shiny buttons and dials server-side...they tell me it's for my own safety.
Glad it looks resolved for you OliverHill- Ross_SHey @sheinik,
Like I said, we had an issue affecting a group of Pro users. Looks like your issue is separate to this so I'd recommend reaching out to Support.
I'll give you a couple of Pro tips though:
No 1 cause of this is always that people are logged in to a different account, check that the email you use for the website is EXACTLY the same in every way as the one you're logged into on the client.
Next make sure your Dropbox folder is on your primary HDD with ur OS, when you reach out to Support tell them that you've done these checks to speed up the support process, also include a screenshot an the name of the machine ur on.
Hope this helps you. Hello thank you for the reply; I will try this and report back!
Hi,
I'm not a pro user, but my dropbox account genuinely became full a couple of weeks ago, which is where I got my first notification - correctly.
I then resolved the space issue immediately so I'm just over 50% usage, but every day since I've had the windows 10 notification telling me it's full.
Any other suggestions? I do have my dropbox files on my main hd (same as the OS)
Many thanks,
AP.
- Sanchez
Dropbox Community Moderator
I am with everyone else here.
This **bleep** pop-up is so annoying. It wouldnt be as bad if it just appeared for a few seconds like every other message. Not to just stay on the screen until removed.
I have used 25% of 3GB. Nothing is in the deleted items box on line either.
Re-installing the app does not clear this **bleep** message. Please sort it!
- I cant believe I got a Bleep on my message. It wasn't even an offensive or swear word!
Why is this marked solved when everyone clearly states that the "Reinstall a stable release" advice does not solve the major issue described?
