Forum Discussion

geekywanderlust's avatar
geekywanderlust
New member | Level 1
10 months ago

Extra Acer promo storage not showing up.

I just got a new computer that came with a 12month 100GB dropbox storage amount. I got an email confirming that I linked it all correctly but their maths is off  How do I get the extra 100GB? ...
Quota
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey geekywanderlust welcome to our Community!

Interesting. Have you checked your account's plan page by any chance? How much storage do you see there? 

Keep me posted, and we'll take it from there!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!