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Forum Discussion
James V.1
2 years agoHelpful | Level 5
Group Container vs Cloud Storage. Fight!
there's this one
and this one
I've got
~/Library/CloudStorage/Dropbox
taking up 367gb
and that's all well and good but I also have
~/Library/GroupContainers/G7HH3F8CAK.com.getdropbox.dropbox.sync/root-mount
taking up 400gb
DB is telling me my files are up to date. Some are online only. What gives? What's the sync and root-mount doing? Is it safe to delete? Dare I ask?
They do seem to be distinct memory allocations.
9 Replies
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- Jay2 years ago
Dropbox Community Moderator
Hi James V.1, thanks for bringing this to our attention.
The files in your Dropbox account should be in that CloudStorage folder, so I'm not certain what this other folder is.
Does it contain any sync icons in it?
This will help me to assist further!
- James V.12 years agoHelpful | Level 5
Um, no, no sync icons because it's a Group Container in the user library folder. It contains, you know, system stuff.
- Hannah2 years ago
Dropbox Community Moderator
Hey James V.1, just an update on this.
The folder you're seeing, should be a temporary folder. The files under this folder should get cleaned up after these files are uploaded/downloaded and sync becomes stable.
We do not recommend deleting the folder.
As a workaround, you can try reinstalling the app by following the steps explained here.
This will put Dropbox folder to a original location (under users folder) from ~/Library/CloudStorage location. - kjg19872 years agoExplorer | Level 4
HI there,
Has anyone else had dropbox take up lots of space on their computer in the 'group containers' folder?
Omnidisksweeper showed 96GB of space in the dropbox folder as attached.
Am I ok to delete these file clones?
Thanks in advance,
- Walter2 years ago
Dropbox Community Moderator
Hi there kjg1987 - thanks for posting on our Community and Happy 2024!
I've merged your post under this thread so feel free to take a look and let us know if you have any follow up questions.
Thanks!
- kjg19872 years agoExplorer | Level 4
Hi @James V.1
Did the reinstall work for you? I am having the same issue in group containers.
Thanks,
- kjg19872 years agoExplorer | Level 4
Thanks @walter
If I reinstall dropbox could I loose any work?
- James V.12 years agoHelpful | Level 5
I didn't re-install. I realised dropbox would just leave all the stuff there so I made sure I had a backup and then deleted the folder using daisy disk (an app).
Dropbox didn't need this folder and it was, for me at least, a hangover from the previous version of dropbox that worked in a different way.
Don't do anything without having a proper backup though. I recommend backblaze which is about 6 dollars a month.
- kjg19872 years agoExplorer | Level 4
Thanks for the message. Think i'l delete them as well.
Re-intsall of dropbox didn't do anything
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