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How to free up space in your Dropbox account
I've unshared many folders, permanently deleted lots of files but dropbox still reports that it is full. How can I free up space? I've already followed dropbox instructions with no results
Permanently deleting files isn't needed to clear space. Simply deleting them is enough. Files in the Deleted Files section do not count against your storage quota.
If Dropbox is saying your account is full, then it's still full. You need to remove enough files to bring your account back below your quota before that message will go away. It could be that you're still a member of a large share that just keeps filling your account as you make more room.
You can verify your storage usage on your Account page. It will show you a breakdown of what's using your storage (regular files, shared files, etc.), which hat may help you identify files that you can remove to free up some more space.
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- deleting from their site and says using 1.6 of 2
- Jay
Dropbox Community Moderator
Have you tried deleting large files to free up more space on the account?
You can sort files by size, and determine folder sizes, using these steps. I'm new to this. I set up a Dropbox account, and the first message I see tells me that my Dropbox is full. How? I didn't do anything to put files into a folder. So, where are these files, and how do I get rid of them to start again?
- Megan
Hey Stephen Allen, I hope you're having a great Friday!
You can verify your storage usage on your Account page. It will show you a breakdown of what's using your storage (regular files, shared files, etc.).
Could it be that you're a member of a large shared folder that just keeps filling your account?
Let me know more on this!
Its easy to do it
- specific info woukd be helpful
well there are a couple of ways firstly you can try compressing your files this reduces the space of your existing file and also deleting things that are no longer in use is a great way of getting some more space.
- i’ve deleted files but it doesn’t change my storage size total
It's easy to do? So easy that you can't be bothered to even start to tell me how? Thanks for absolutely nothing. What is your job there?To review questions from users but not to answer them because it's more fun to annoy them?
I have deleted most of my photos after Dropbox says I have no more space, but it still tells me I am full up.Why?
