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Forum Discussion
John W.87
7 years agoNew member | Level 2
How to free up space in your Dropbox account
I've unshared many folders, permanently deleted lots of files but dropbox still reports that it is full. How can I free up space? I've already followed dropbox instructions with no results
Permanently deleting files isn't needed to clear space. Simply deleting them is enough. Files in the Deleted Files section do not count against your storage quota.
If Dropbox is saying your account is full, then it's still full. You need to remove enough files to bring your account back below your quota before that message will go away. It could be that you're still a member of a large share that just keeps filling your account as you make more room.
You can verify your storage usage on your Account page. It will show you a breakdown of what's using your storage (regular files, shared files, etc.), which hat may help you identify files that you can remove to free up some more space.
135 Replies
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- cri_gea4 years agoNew member | Level 2
salve , normalmente zippo le cartelle che utilizzo di meno cosi libero un po' di spazio
- piprosoluciones4 years agoNew member | Level 2
Try moving out DropBox the folder, uninstalling the app, and reinstalling it and then reincorporate the moved folder.
- meashonegassi21-4 years agoNew member | Level 2
i want free up mu dropbox freely thanks
- lucianaferrari764 years agoNew member | Level 2
how can i delete regular files from dropbox to free up space? I can only find the shared files and they take up hardly any space, but the regular files are overflowing my space and I don't know what these files are because those files don't show up in my account.
- Jay4 years ago
Dropbox Community Moderator
Hi lucianaferrari76, you can delete files from the Dropbox site, which will free up space immediately. There's no need to permanently delete files, since that won't affect your quota.
You can also check which folders and files take up the most space by checking the size of them. - khuedn4 years agoNew member | Level 2
Có cách nào lấy lại files hoặc folder khi ngắt kết nối dropbox với máy tính không? xin cảm ơn!
- watercolour4 years agoNew member | Level 2
I have a DropBox Basic account which has a limit of 2.75Gb. I use it mostly for passing family photos around the family.
I have a pile of photos to send but DropBox recently advised me that I need to upgrade as my allowance was nearly full. I have deleted a lot of old photos not wanted any more but the account statement says I am still using half of the 2.75Gb. Checking the individual folders I actually have one small file left.
What else can I do?
- Mark4 years ago
Super User II
What does it show at www.dropbox.com/account and www.dropbox.com/home ?
You also need to change the mindset around volume of file and size. It doesnt matter how many files you have in Dropbox its how big they are that is the issue.
- Wayneteb4 years agoNew member | Level 2
How can I get free space ?
- Steven Cee4 years agoHelpful | Level 7
No, going to my account page and seeing the list of files does not tell me what's taking up so much space, because those same files on my computer show only 1/3 the size that Dropbox is telling me! Plus, the list doesn't even include some things in my folder on my computer! And under "Recents" it shows the most recent being from 2019! Which is absurd, as there are photos in the list that were included up to this year, so it looks to me like there's something wrong with how it's functioning. And if the most recent addition was two years ago, why would I only now be getting a notice that I'm almost full? None of this makes a bit of sense, and the fact that nothing, not folders, nor items are given their sizes, certainly doesn't help matters at all.
About Storage Space
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