Forum Discussion

Bingwawa's avatar
Bingwawa
New member | Level 2
3 years ago

I have gained about 8 GB of free space with referral program, all in a sudden, it dropped down to 2?

After I first started with Dropbox, I have gained about 10 GB of free space with referral program by referring friends and family to join Dropbox, about two years ago, all in a sudden, it dropped dow...
Quota
Referrals
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Bingwawa, thanks for reaching out to the Dropbox Community.

 

Referral space is actually permanent, so let's see what happened here.

 

Can you take a look at the plan tab of your account settings, to see how much space you're using and how much you have available?

 

If you do see 2 GB, is it possible that you're using a different account and not the one with the referral space?

 

Let me know what you find.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!