Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Tomajev
9 months agoExplorer | Level 3
I invited a friend using a referral, but it shows as ineligible.
Hi.
I've invited friend with an invitation link from my account. My friend used that link, logged in in website, and then logged in on computer. And yet, her account is listed on my invitation li...
Rich
Super User II
9 months agoTomajev wrote:What are exact requirements for an email not to be ineligible?
In addition to what Mark stated, the computer you install Dropbox on needs to be one that has never had Dropbox installed on it before, by anyone.
- Tomajev9 months agoExplorer | Level 3
Even if the old account gets "unlinked" from that PC?
The story is short:
She asked me about free cloud-like space to archive some files in the internet and I recommended Dropbox. I've sent her invitation so she would get some additional space. (Because why not. That's what invitations links are for).
The link doesn't work (i.e. creation of new account worked, but she didn't get bonus space) and when she tried to install Dropbox client system told her that Dropbox was already installed.
She created Dropbox account years ago and basically never used it. The account was slowly rotting, forgotten years ago, linked to some old, non-used email address.
Is it possible to unlink the old account from her PC and link the new account so she get the bonus space, or is her PC forever blocked from that utility?- Rich9 months ago
Super User II
Tomajev wrote:
Even if the old account gets "unlinked" from that PC?
Yes. Once Dropbox has been installed on a computer, that computer can not be used for another referral.
Tomajev wrote:
She created Dropbox account years ago and basically never used it. ... Is it possible to unlink the old account from her PC and link the new account so she get the bonus space, or is her PC forever blocked from that utility?
No, that won't work. That computer will no longer be eligible for a referral because it previously had Dropbox installed. The idea behind referral programs is that they bring in new users that have never used the service before.
- Tomajev9 months agoExplorer | Level 3
Ok, one last question: If she will use a new pc to register, will it work, or is her email address (that received invitation) also cooked forever?
Because it's her email marked at my invitations list as "ineligible".
Btw, that also means that when someone buy a used second-hand notebook (that someone else used for Dropbox), and try to install Dropbox on it, invitation won't work too? What king of logic is that?
Is this verified by MAC address?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!