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nazariani
2 years agoExplorer | Level 3
I invited my colleague to Dropbox but didn't receive the invitation bonus.
I invited my colleague to Dropbox but didn't receive the invitation bonus.
16 Replies
- Rich2 years ago
Super User II
nazariani wrote:
I invited my colleague to Dropbox but didn't receive the invitation bonus.
You can check the status of your referrals on your Referrals page.
- nazariani2 years agoExplorer | Level 3
He installed the dropbox app and logged in but I still see the "Waiting for Install" status.
- Rich2 years ago
Super User II
nazariani wrote:
He installed the dropbox app and logged in but I still see the "Waiting for Install" status.
He installed the app on a computer? Mobile devices such as phones and tablets do not count. It needs to be the Dropbox desktop application and it needs to be on a unique computer (one never having had Dropbox installed before).
- nazariani2 years agoExplorer | Level 3
yes, all of the circumstances you told me were ok.
- nazariani2 years agoExplorer | Level 3
any solutions? I can't find any support from dropbox offically!
- Mark2 years ago
Super User II
If its not showing as installed then its not installed using that account he signed up with. Note that installing from an App Store does not qualify. It must be from www.dropbox.com/downloading to a unique computer.
- nazariani2 years agoExplorer | Level 3
He downloaded from the link you mentioned here. Do you know how can I follow this problem?!
Is there any secret tricks I should know?
- Megan2 years ago
Dropbox Community Moderator
Hi nazariani, happy Monday!
I'd be more than happy to look into this for you. Would you mind if I was to send you an email, in order for us to investigate internally?
Let me know, thanks!
- nazariani2 years agoExplorer | Level 3
sure, do you have access to my email address? if not send me a private message to share it with you.
- Megan2 years ago
Dropbox Community Moderator
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