Forum Discussion

WizWez's avatar
WizWez
Explorer | Level 3
9 months ago

I referred a friend to Dropbox, but their referral has been marked as ineligible.

I referred to my friend but it shows referral ineligible. Could Support team add back my referral free storage bonus to my account?  It seems my friend didn't know that he has to sign-up through m...
Referrals
Storage space
AgataPromar's avatar
AgataPromar
New member | Level 2
9 months ago

hi Megan, is there a new condition why did my refferal got ineligible?

i used to share my refferal with my co-worker and i can get a bonus space,

but yesterday i tried to register 2 new account with my new co-worker, it said ineligible. why is it happen?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 months ago
    AgataPromar wrote:

    why is it happen?

    Dropbox has always marked referrals as illegible if they are using a device that has already had Dropbox on it, or it is using the same network as the referring account - so often workplace ones trigger that. 

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