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My Basic account is saying I'm over quota, but I'm not, why?
Hi
I have a Basic account and am getting notified via a bar at the top of most windows, in the browser version of my account, that "You’re almost out of space! Upgrade to get 2 TB (2,000 GB) or mor...
What is going on here? 😀 Is this because my account was created years ago and that the account limit was previously 5GB and reduced to 2GB at some time in the past?
The account limit was never 5GB. It has always been 2GB from the beginning. Instead what you likely have is the Basic 2GB account with some bonus space applied, either by way of referrals, the old Carousel bonus of 3GB, or other promotions. You can see any bonus space on your Referrals page.
The Plans page likely doesn't take any bonus space into account and is just based on the 2GB that your Basic plan includes by default.
Rich
Super User II
Super User IIWhat is going on here? 😀 Is this because my account was created years ago and that the account limit was previously 5GB and reduced to 2GB at some time in the past?
The account limit was never 5GB. It has always been 2GB from the beginning. Instead what you likely have is the Basic 2GB account with some bonus space applied, either by way of referrals, the old Carousel bonus of 3GB, or other promotions. You can see any bonus space on your Referrals page.
The Plans page likely doesn't take any bonus space into account and is just based on the 2GB that your Basic plan includes by default.
