Forum Discussion

massiecd's avatar
massiecd
New member | Level 2
8 months ago

My friends installed the desktop app, but we still haven't received the referral space.

I had a two friends of mine sign up and install the desktop app but it shows ineligible - two different states, and they didn't have accounts before they said. 
Error Messages
Referrals
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Thanks for posting this on our forum, massiecd!

Besides installing the Dropbox app on their computer, did they also verify their Dropbox email address? This is also necessary to ensure that you’ll all receive the referral space. 

Keep me posted for any updates.

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