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My quota was suddenly reduced by ~3GB
Hi, I have basically the same issue as described in this thread (https://www.dropboxforum.com/discussions/101001015/dropbox-storage-reduced-from-17-gb/812627) with just different numbers. For years I...
Yes, it would affect the personal quota. Several years ago, there was a promotion by Dropbox which added 3 GB of quota to your personal account when you paired a personal Dropbox account and a work Dropbox account together.
This promotion later ended, but the quota remained on existing accounts, provided that the accounts were still paired.
As you mentioned that the company stopped using Dropbox for Business (and the team account was most likely downgraded), your account was unpaired from the work account, and that old promotional quota was removed from this account.
I hope this helps to clarify matters.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi taraan, thanks for bringing this to our attention.
Did you upgrade you plan to a paid plan at some point, and then downgrade to a Basic plan?
Do you recall if you activated any other promotional offers on your account for extra quota?
This will help me to assist further!
