Forum Discussion

KainNero's avatar
KainNero
Explorer | Level 3
28 days ago

My referral was marked as ineligible, even though we used a brand new computer.

Hi, I just set up my Dad's brand new computer we bought from Lenovo and I referred him to Dropbox. Followed all the steps and it says he is ineligible.  This is a new computer (not refurbished et...
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Langnn's avatar
Langnn
New member | Level 2
20 days ago

Hi Walter,

Recently I invited a new Dropbox user, and she activated Dropbox, but my referral space didn’t show up.

Can you please help me?

Groeten,

Ivo Berkhoff

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 days ago

Were you able to redeem your referral space in the end, Langnn? 

Let us know, if there’s something more we can help you with.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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