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No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
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- We all also hope for the best.Our advantage is, that we were able to migrate everything to Dropbox and now have a few TB free.We can wait and see what Dropbox will make. But I can't recommend it at the moment.Another problem with Dropbox, the API from Dropbox sometimes loses connection. And so have we Files Uploaded with 0 kb size.Upload Speed pro File is between 12 up to 20 MB's. By Google have no API problems and Upload Speed from 120 up to 250 MB's.Dropbox is also significantly slower from Speed. For us not Problem. Only the api errors are disturbing
change your rclone to the latest version
older than 1.6 wont stay connected to dropbox api as it doesnt store the secret key
then it is a permission issue because once i started using 1.6+ the issue was resolved.
100% not an API issue 🙂
That can be a good thing, 98% of the files work great, 2% 0 kb don't work.
Edit:
I show of us Server, it's Version v1.63.0 😀
Same here and I am angry as hell. This is blocking my work!
I included Dropbox in my workflow under the promise of "as much space as needed" and this is not happening.
This is a great problem for my company and a very unserious position by Dropbox.
They blocked me at 27tb aprox.
Same here!
I cant believe this. ran into this mid-day yesterday and it shut down our company for the rest of the day. they allocated an additional 1 TB but we were 1.5TB over somehow with no alerts or messaging. after dealing with 3 different support people the only thing that could resolve it was to DELETE STUFF FROM OUR ACCOUNT. this is absolutely ridiculous. There is nothing posted publicly about this or the status page. Another instance of Dropbox just being a black box with no communication and broken promises.
Ran into it yesterday at our office as well. So far no solutions from Dropbox than the other ones mentioned here. Supposedly, we can get an additional 1TB a month, so September 8th we'll theoretically get another 1TB, but that is not a solution and is not what we have all paid for.
