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ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
615 Replies
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- sphen2 years agoCollaborator | Level 8The r clone documentation is very good and walks you through how to connect. It also states that chunking is on by default with box. https://rclone.org/box/
- Niitr02 years agoExperienced | Level 12
they will not answer you, or else apologize to you but nothing more because for the moment "the problem" is being analyzed in order to agree on a livable solution first for THEM and then for the customers. ...
- Niitr02 years agoExperienced | Level 12
thank you for your return, but I have already looked at this document, when I am sent to the box.com page to accept sharing to rclone I get an error, but I do not know why.
- MrLeoSir2 years agoHelpful | Level 6
I was told today, that I can only have 1TB per month. The last communication with Dropbox was 10TB per week. Now it's 1TB per month!
They don't seem to wish to talk about this or talk to us about the problem.
They are now not telling me this is a problem but how it is now. but have had no email about this change with things nothing!
What is going on? Why such the change? when I signed up I told them the space i needed and what i use it for. I use a lot of video and sending and getting it from places.
- HWG-12 years agoCollaborator | Level 10
Have you by rclone correct select? user "1" or enterprise "2" ? You must use 2 as a business customer. That could be one of your error's.
- Niitr02 years agoExperienced | Level 12
I tried both, I got an "invalid client" error message
. customer id = email? - M3th0s2 years agoHelpful | Level 6
Is this really the right thread for this box conversation? Take it to PMs or outside of this thread.
- Niitr02 years agoExperienced | Level 12
you can go your way if the discussion bothers you, it's a simple matter of using rclone.
- M3th0s2 years agoHelpful | Level 6
Not really, it's a simple matter of you being off topic. Create another thread if that's useful, however none of this has anything to do with the problems that companies/business advanced users are experiencing with Dropbox.
Wanna share tips on Rclone? Use discord of something along the lines, but this is not the right place for it.
Is that any clearer?
- OfficeInCT2 years agoCollaborator | Level 9
M3th0s Actually it is helpful for those who are looking at other options if Dropbox continues to drop the ball. If someone comes up with a viable solution, you'd rather have on an entirely different website?
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