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oraniyan's avatar
oraniyan
Explorer | Level 3
3 years ago

Quota dropped from over 5 Gb to 2 Gb

Hello,   A year or two ago as I upgraded my Linux installation, my Dropbox quota suddenly dropped from over 5 Gb to 2 Gb. It seems to be impossible to reach Dropbox to ask about this. Why did my qu...
Quota
Storage space
oraniyan's avatar
oraniyan
Explorer | Level 3
3 years ago

Hi Jay,

 

when I followed your link, the page showed that my quota is 5.25 Gb. That should be correct. Earlier, on several occasions I only had 2 Gb there.

 

Tommi

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I'm glad to hear that your quota is visible there. The earned quota on that page wouldn't decrease, unless you were downgraded from a paid plan, or had promotions expire on your account. 

 

Are you certain you weren't signed into a different account at that time?

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