Forum Discussion

EMol1's avatar
EMol1
New member | Level 2
2 months ago

Referrals marked as ineligible

Afternoon,

One of my referrals indicates as "ineligible" under my profile.

Could Dropbox please contact me via email to discuss and rectify?

Much appreciated

Referrals
Storage space

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey EMol1​, I hope you're doing well!

    A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey EMol1 - thanks for posting on our Community and happy Friday!

    If you made sure that your referral isn't using the same computer as you and that they don't have a Dropbox account already, I'll be happy to send you an email to investigate further.

    Just let me know here and we'll take it from there. 

    Cheers!

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