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MateDeMadera's avatar
MateDeMadera
New member | Level 2
7 months ago

Several of my referrals have been marked as ineligible. Why is that?

Hi Dropbox team, I’ve been using Dropbox for many years and participating in the referral program. However, several referrals over the past decade were marked as “Invalid” or “Awaiting installation...
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Referrals
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 months ago
MateDeMadera wrote:

These users used my referral link, signed up, and in some cases installed the desktop app.

They need to install the Dropbox desktop application (mobile devices doesn't count) and it must be installed on a unique computer, one that has never had Dropbox installed previously. They also need to verify their email address.

https://help.dropbox.com/storage-space/earn-space-referring-friends

A referral could also be marked as ineligible if both you and the recipient are on the same network at the time the referral is used.

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