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Forum Discussion

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jediBui, do you mean that you logged in with the correct email/password and are still seeing the second account, which is under a different address?

jediBui's avatar
jediBui
Explorer | Level 3
2 years ago
no i am able to log into the account correctly. however all of my referrals bonus are not showing up since i switched to google login. for clarity, previously i used the same google email address as the login id.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi from me too, jediBui! 

     

    Can you please check your Gmail address and let me know if you see any emails there from Dropbox that are a bit older? 

     

    If not, is it possible that the email address you previously set up your Dropbox account with had any typos?

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