Forum Discussion

Jason1972's avatar
Jason1972
New member | Level 2
7 months ago

The recipient of my referral used a device that had Dropbox installed before and it's ineligible.

Dear friends at Dropbox, My friend's daughter will be going to further her studies in another town next month, my wife and i decided to bless her with a laptop previously used by my wife. After I f...
Referrals
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 months ago
Jason1972 wrote:

I believe it must be due to the laptop already previously had Dropbox installed.

That's correct. For a referral to be eligible the recipient needs to install Dropbox on a computer that has never had Dropbox on it previously. Formatting and installing clean doesn't get around this.

Only a computer that has never had Dropbox installed before can be used for a referral.

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