Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

red_drop's avatar
red_drop
New member | Level 2
6 months ago

What exactly makes a referral ineligible?

Hello, I recently invited a friend and a family member to join dropbox and both of them appeared as ineligible for the referral program after installing the desktop app. I read other threads on the...
Referrals
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey red_drop​, thanks for posting here today! 

There are a number of mechanisms in place to check for any potential misuse of the referral system. 

However, since I don't have any account-specific visibility and I want to help with this as soon as possible, I reached out to you via email in order for us to investigate further.

Reply back to me, and we'll take it from there.

Thanks a bunch!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!