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Forum Discussion

Dario1250's avatar
Dario1250
Helpful | Level 5
3 years ago

After latest Dropbox update, documents on Mac are set to open with Dropbox by default

MacBook Pro M1 with the MacOS Ventura 13.1 installed. I use the Dropbox Plus plan, and I predominantly access files through my Finder app.   The Dropbox app notified me of the new update — I instal...
desktop
Dropbox Plus
Mac
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bluemigrant's avatar
bluemigrant
Helpful | Level 5
3 years ago

Seems like no progress until now. Another thread gives a solution to resolve the "Open with" problem, however, many files still have the "from an unindentified developer..."  problem.

Ian J.10's avatar
Ian J.10
Helpful | Level 6
3 years ago

Walter hannahb Dropboxers - is there any news on this issue? I am a paying customer, and use Dropbox for business, and it is still utterly unusable on my MacBook. It is significantly affecting my ability to do my job. This issue was raised 3 weeks ago, and my Dropbox has updated version since then, but I still have the issue.

 

Please update here as a matter of urgency. I will start to ask for a refund soon as the product does not work as advertised.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Ian J.10, sorry to see you're having this issue.

     

    Do you have the most recent version of the Dropbox application installed on your computer?

     

    If not, make sure to update the app, to see if that helps.

    • Ian J.10's avatar
      Ian J.10
      Helpful | Level 6
      3 years ago

      Thanks Hannah. Just manually updated and it seems to be fine now. It appears that the Dropbox updater does not update very frequently!

       

      For everyone else, this issue seems to be resolved in version 165.4.4300 which was released on January 12th. If you're Dropbox hasn't updated yet then downloading the installer works.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Thanks for the update, Ian!

         

        I'm happy to see that this was resolved for you after updating the Dropbox app.

         

        If you need anything else, make sure to let us know.

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