All Dropbox Finder sync icons disappeared after updating to macOS Tahoe 26.2.

I too am having the same issues, but most specifically, I use alias folders of interior Dropbox folders on my desktop, and they will randomly, but very often, have the folder icon disappear, only to comeback if I force Relaunch Finder. Sometimes it's every alias folder, sometimes it's only a select few. It's never consistent.

I've also tried to "Solved" comment, since I use Creative Cloud, but it did not solve it for me.

As far as I know, this started happening after the recent Dropbox update, but very well could have been after the recent Tahoe update. I'm on Dropbox v241.4.4853 and macOS Tahoe 26.2.

It doesn't prevent me from using anything, but boy is it annoying to look at!! Thanks!

Lordfader​ I’d say exactly the same as Juhn​  here. From everything I’ve dug into it really does seem to be a File Provider Extension conflict somewhere on the system. If there’s any other app using a File Provider (MEGASync, Creative Cloud, OneDrive etc) it’s definitely worth disabling it temporarily to test. Fingers crossed it turns out to be that 🤞 because if not I agree it’s probably a waiting game for a Dropbox update unfortunately.

Hi consettprint​ 

These screen shots were from my machine just for the purpose of this thread as my client is 5hrs away from me.  She doesn't have MEGA or Adobe Cloud on her system. 

I’m so pleased it’s worked for you too mrosenbergnyc!  I’ve had no complications whatsoever with Creative Cloud since changing the setting. I use Creative Cloud for all my work and everything’s been totally fine. I think it would only really cause an issue if you were using the file provider side of Creative Cloud (similar to Dropbox) which most people won’t be especially if Dropbox is already handling that side of things. No impact at all on saving, editing or creating files, so fingers crossed it stays this way 🤞😂.

Hi Lordfader​,

Did you try to disable the MEGASync File Provider Extension?

Maybe, this is conflicting with the Dropbox File Provider Extension.

Just wondering (and fingers crossed)...

Hi consettprint​.  Just a quick update from my end. I tried my potential solution on my clients computer yesterday and unfortunately it didn't work.  So I think this is now a Dropbox and Tahoe problem and I guess its just a waiting game now for a Dropbox update 🤷 

That did the trick for me too! Thank you consettprint! I can't imagine how you figured that out, because it was not an intuitive correlation. Have you found there to be any complications with Creative Cloud after making this adjustment in settings?

Hi Putra, I’m really sorry it didn’t work for you. If you haven’t already Lordfader​  mentioned a solution further up that might still be worth a try he also didn’t have the Creative Cloud File Provider extension so hopefully that one helps. And yes I have exactly the same thumbnail issue as you. Years ago (after one of the Dropbox updates) I suddenly lost thumbnails for online only files. Before that everything showed perfectly. I’ve never managed to get that behaviour back so now if I want to actually see image thumbnails I have to make the files available offline first. Online only files just show blank thumbnails for me too. It’s a pain! I might have to go down the rabbit hole to see if there's a fix for that! 

I am glad you found a fix! Though, I have tried this on my son's computer which did not have a creative cloud, and fiddling around extensions toggling dropbox on and off, and looking for any other apps that may have a file provider (none of them has it) brought no luck. ah well

just a quick question if you dont mind me asking, when you have the online files only do the thumbnail shows? because when i was on dropbox legacy until I updated few days ago, this has always been the issue for years. whenever i need to look at a file (images - as i am a photogapher) i would always have to make it available offline first as online only files showing blank thumbnails

Hi everyone, thanks for flagging this and for the detailed reports.

We’re aware that some users are seeing Dropbox sync status icons disappear in Finder after recent macOS Tahoe updates. We’ve been able to reproduce this behavior and are actively investigating what’s causing Finder icons not to display as expected in certain setups.

In the meantime, file syncing itself should continue to work normally, even if the Finder icons aren’t visible. We understand how frustrating it is to lose that visual feedback and will share an update here as soon as we have more information.

Thanks again for your patience and for helping us track this down.