Blue Screen of Death on Win10

I don't think this is the case in my situation because, try as I might, I cannot get Dropbox to start upon PC boot.  As such I have to launch it manually and invariably this is done some time after the PC has booted so I would expect any such syncing to have completed before I attempted to do this.

I don't know if the inability of Dropbox to auto launch is related to the BSoD.  Is Dropbox auto launching for any other users that are experiencing BSoD?

Jason.

My issue is definitely related to Dropbox opening upon start. As soon as dropbox starts up, I get the BSoD. Once I disabled dropbox from starting upon startup, my computer stopped crashing.  I even tried uninstalling and reinstalling dropbox and that hasn't helped.  I also tried manually starting dopbox after the start sequence and got the BSoD immediately.

I'd love to know if there is a solution in the works.  I rely on dropbox working for my workflow and not having it synced on my work computer is a big inconvenience.  Thanks! 

Same issue here on my corp laptop.   Clearly its a dropbox issue.   They need to get this fixed otherwise the will lose alot of customers.

I also have the same problem. Any news about how to solve it?

I tried, without success, these things:

- update Windows

- update drivers

- uninstall dropbox normally and install it again

- uninstall dropbox, clear all traces with Ccleaner, install it again

For now, beeing sick and tired of it, I'm using the APP version and it's working, but I really need the desktop version to work.

Any help?

Same issue here :(

Is there a way to install an old version and stop it from updating? It seems like an issue with corporate anti-virus that kicks in when syncing occurs; I can avoid BSOD if I start Dropbox and pause syncing right away.

I am experiencing the same issue on my corporate computer. My company has more than 200,000 employees globally, many I imagine are using dropbox - they should figure this out.

Hi everyone, thanks for checking in with us on this thread and sorry to hear that you’re having trouble with the BSoD on your computers.

FadedPoppy, I was able to locate the ticket that you have with a member of my team and have made sure to pass your comments along to them. When you have the chance, please check for their latest message and don’t hesitate to get back to them with any additional info.

cstiles, I found your ticket that you had with a specialized member of the team and can see that they had replied to you. Could you please reply to them and let me know the ticket ID (eg. #1234567) that gets created so that I can look into it for you?

bubbachuck, currently, there’s no way to stop the updates for the desktop app as they often has performance and security enhancements and, if it can't keep itself up-to-date, some features may stop working.

cb1974, alchemia-nova, sergiodcm00, bubbachuck, and dropballer - I’m more than happy to help look into this with you all.

I’ve sent you each a ticket to the email address connected to your Community profiles. Please check your inboxes for my latest message and we’ll take it from there.

Thank you for all taking the time to get in touch with us and if there’s anything else I can do to help, please don’t hesitate to get back to me.

Today I also had to uninstall Dropbox on Windows10 because of a BSOD with a different error code: BAD_POOL_CALLER

Event viewer does not reveil further details. Before the BSOD I noticed the DropboxUpdate.exe process was started. Don't know if this can help.

Our support desk adviced me to remove Dropbox completely. They are also working on a policy to block Dropbox completely from the entire network.

Hey gCassy, thanks for joining us here!

To do some further investigation with you, I've reached out to the email address linked with your Community profile.

When you have the chance, please take a look at your inbox for my message and we can take it from there.

Thanks!