Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
cannot click dropbox icon on taskbar
Since updating to latest Window 11 (version: 22H2, OS build: 25227.1000), Dropbox icon at Taskbar cannot click.
I tried unstall & re-install the desktop app but it still cannot click.
Show as below screenshot.
The problem is now fixed with Windows 11 Insider Preview (10.0.22623.1028). Thanks for your support and follow-up.
63 Replies
Replies have been turned off for this discussion
Hello, Please see the attached screenshot.
- Megan
Dropbox Community Moderator
Hi danchitnis, what happens if you press down Ctrl and then click on the icon? Does that work, by any chance?
- Personally I was using this version earlier, didn't have the icon problem, but thumbnails weren't displayed properly.
Then I tried to install the beta version https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-162-3-5408/td-p/637747
These problems didn't appear again for now. Holding Ctrl has no impact. No response with either right-click or left-click.
- Walter
Hey danchitnis, sorry to jump in here, but would it be OK if we reach out via email to have a further look internally at this point?
Walter, yes, happy to help!
- Walter
Thanks a bunch danchitnis - you've got
I have this same issue in win11. Nothing I have tried works. I tried also the advance reinstall procedure, support team walk me through, with no results, same inactive icon on the taskbar.
my issue came back too, it went away after a Win 11 insider preview (beta) update, and now it's come back 😞
