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Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
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This is happening to me as well. System clock is correct, yet DropBox is using a SSL time sync cannot connect message. This is the first time this has happened to me in many years of DropBox usage, if I restall an older version( 105.4.651 ) It's working fine, but it's automatic updated to 111.4.472 and I get again the message: "Cannot establish a secure connection". This is a software problem!!
Looking at the posts in this thread it seems to be related to Win 10 + Latest Dropbox + ESET. As mentioned before the latest Beta solves the issue without any change to the others so curious to understand what the problem is.
Oooh I forgat, I have also using Eset, It seems that many people have the same error, but also that they have all installed Eset (!)
I'm experiencing the same issue with windows 7 + eset nod32.
I tried to restart computer, tried to switch proxy setting to 'no proxy' (as other article suggested) but nothing happened.
I restarted the application but the proxy setting switched back to 'auto-detect' so the problem remained the same.
Hello,
Dropbox start (about 2 day ago) sent the information "time and date in your computer is wrong". The time and date in the computer is ok. Where is the problem?
Thanks for help
Marek
Could we please get an official reply from the customer service?
How is this problem getting resolved?
Does anyone know how to open a customer service ticket?
It is incredible that they do not respond to this thread officially, so thank you all for the help. I also have eset nod32 + win10 updated, does someone without eset antivirus also have this problem?
Try the beta mentioned here. Worked for me.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
Lo único que ha funcionado como apunta Sneaker42 de manera sencilla para quien tenga eset + win10 es desinstalar e instalar la siguiente beta, a mi me ha funcionado también.
Os dejo enlace:
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
Lamentable respuesta del equipo de dropbbox que no da soporte personalizado a cuentas básicas, cada vez mas seguiremos pagando extra a Google Drive.
