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gabriel_nemeth
5 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- prashsahai5 years agoNew member | Level 2
Hi There,
I've noticed yesterday that I am unable to sync some files through my win10 computer.
It shows that I am offline and my system time and date are not correct.
Actually, both of these things are working fine, and even after, few restarts and reinstalling the Dropbox app, were not able to resolve the issue.
So please tell me how to resolve this connection issue!
it says
"can't establish secure internet connection"Thanks.
Prashant Sahai
- Pedram Elmi5 years agoNew member | Level 2
So you say the beta version works. It will be corrected again in new updates, but for now, where can I find the beta version?
- Leandri Muller5 years agoNew member | Level 2
My dropbox wont sync on my hard drive, it just says cant establish a secure internet connection and indexing 14 files.
Please can someone help because I tried loggin in online to upload a document and it just fails.
- DrYu5 years agoNew member | Level 2
As of yesterday syncing has stopped and i'm getting an error "can't establish a secure internet connection". Time and date are correct, tried disabeling the antivirus and it didn't help, nor did changing the settings to "no proxy". Any ideas?
- JahLion5 years agoHelpful | Level 6
Hi i have the same problem yesterday after updating windows 10, and yes i have ESET Antivirus. How can i fix this problem? thank you
- Mikelone5 years agoHelpful | Level 6
I also have the same problem: red icon "unable to establish secure connection". I checked the time of the pc, disabled antivirus, settings on "no proxy" but NOTHING! Help me thanks!
- JahLion5 years agoHelpful | Level 6
hi i'm in trouble with this issue. i have eset antivirus. how can i fix it. thanx in advance
- snakie_kk5 years agoNew member | Level 2
Same thing happened to me before to both my laptop and desktop. At least the flies and folders seem synced. havent' find a solution to this yet... having this issues one week now.
Hope, we get a reply soon.
- Giorsoine5 years agoNew member | Level 2
Got same problem and is also using ESET.
- fikusindigo5 years agoNew member | Level 2
Tried tinkering with everything. Seems my antivirus protection (ESET) has problems with Dropbox. Disabling the SSL protocol in ESET worked for me.
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