Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Solved
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
Replies have been turned off for this discussion
Dear friends,
I am the originator of this post, and after spending 9 HOURS today, I have the solution!
What did NOT work.... I changed my computer date, uninstalled and reinstalled dropbox, turned off proxy, turned off ESET and firewalls, and a zillion other things including reading every article dropbox has posted on this error message, and nothing worked!!! I have windows 10 on both computers.
I then installed a beta patch from dropbox, which worked!!!! here is the link to install it.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
after installation, you need to reboot your computer, and then open dropbox. then all files will sync and the error message goes away.Merry Xmas to you all! This is my gift to you.
Mod edit: If you're using ESET you can find the steps here.
- I too am having the same issue after your last update. I have removed all instance of dropbox from my Eset Security as advised and still nothing. The issue is your end not on our systems as you would seem to suggest. Please fix ASAP
Thank you so much. I tried your way and it worked. Need not restart my computer though.
most welcome!
Same problem after an automatic windows update - Can no longer get a secure internet connection.
I have re installed the app, date and time are fine, internet is working, switched computer off and on.
Can anyone help?Thanks
Hi,
I'm having the same problem and I am using ESET endpoint antivirus version 7.3.204.10How can I overcome this issue?
Thank you
Hola a todos
la solucion funciona perfectamente, muchisimas gracias
Thank you Star51
Merry Christmas to you all as well.
It's working !!! Yay
Install the beta version - all problems fixed.
Changes to my Eset antivirus works for me, thank you (but i can't leave this configuration of Eset for ever, can we expect a Dropbox update ?).
Thank you.Steve
