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sepide's avatar
sepide
New member | Level 2
3 years ago
Solved

Cannot log in to Dropbox anymore

Hi there,   Since migrating to a new Mac (via Time Machine) I can no longer log in to Dropbox in the Mac app. I put my username and password, then type in the code sent to me by email, and it fai...
account access
desktop
Error Messages
Mac
Setting up the apps
  • Nancy's avatar
    Nancy
    3 years ago

    Hi sepide, and thanks for posting here today. 

     

    Have you, by any chance, tried to reinstall the Dropbox app on your device? If yes, does that seem to make any difference?

     

    Let me know, and we’ll take it from there.

Colin C.16's avatar
Colin C.16
Helpful | Level 5
3 years ago

Thanks for getting back to me.

I can't send screen shots as the problem fixed itself.

I've no idea why DropBox took time to get used to my drive being replace by an SSD, but when I clicked on it today it just logged in as normal, with no need for a p/w. I think an SSD is a shock to bits of the system as half my custom icons were missing yesterday and over-night all but one have rebuilt themselves.

Thanks again, Colin

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Awesome news Colin C.16!

 

If you need anything else, you know where to find us! 😊

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