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astronomik77's avatar
astronomik77
Helpful | Level 6
3 years ago
Solved

'Couldn't complete sign in. Please try again.' error on desktop app

Hi, just tried to install Dropbox app on Windows 10 Home. I cannot even get to a window to enter username and password of the Dropbox app. How to solve it?
desktop
Setting up the apps
windows
astronomik77's avatar
astronomik77
Helpful | Level 6
3 years ago

I have no VPN, turned the firewall off, antivirus off. Still not working out

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi astronomik77, if you're on a Basic plan, did you check this page to ensure that you only have 2 devices or fewer currently connected to your account?

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