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Solved
Desktop App won't start any more
My Desktop app will no longer start. I get this error window. The app still starts on my laptop, and the web version of dropbox works. I recently deleted some folders/files from my folder location to clear some space. Not sure if that had anything to do with it, but very frustrating. I'm attaching a screen grab of the error message. I have uninstalled/reinstalled twice, and even let D-Box create/sync with an App-Chosen location for the folder.
Hi jigsaw83, I checked, and it seems you were using a beta version of our app.
Can you try to switch to a stable one, and check how things go? You can do this by accessing your account settings on the Dropbox website and turn Early releases off.
Once that is done, feel free to re-install the app.
25 Replies
Tried to disable MS firewall and MS anti-virus program.
The same error occurred.
- Jay
Dropbox Community Moderator
Hi everyone, could you confirm what version of Windows and OS build you're running on your machines?
Windows 10 22H2 OS Build 19045.3155
- Jay
To look into this matter in more detail, could we contact you at the email associated with your forum profile?
Yes
Yes
- Jay
I've sent you an email, yutsunhsieh, please could you reply to it when you get a chance!
I'm having the same problem. Advanced Re-install did not work. After Re-Installation it starts syncing but after a couple of minutes it stops working again.
Is there a solution in sight?
