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attafox's avatar
attafox
Explorer | Level 3
3 years ago

Don't see online only option in the context menu

We have a paid subscription for Dropbox Family, and for any folder (inside or outside the Family Room), do not see an option for either a file or folder to make Online Only. Running Windows 10. Screenshot of my right click on a folder:

 

I've also gone online as well, and don't have that option.

 

FYI, it's not a payment issue - I can see the option for mobile, just not the desktop version.

desktop
Dropbox Family
GUI
windows

13 Replies

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  • attafox's avatar
    attafox
    Explorer | Level 3
    3 years ago

    It is English. Please escalate this to a Level 2 ... I'm having issues with storage on the hard drive now and really do need to solve this.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the update, you can contact the support team directly from this page when logged into your account online. 

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