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Vick's avatar
Vick
New member | Level 2
11 months ago
Solved

Double-click on the Dropbox icon opens the Dropbox folder with ALT enabled

Since days ago I have an strange behavior: If I double click the dropbox try icon (Windows 10) the dropbox folder opens maximized, this is the normal behavior, but some days ago this changed: now t...
desktop
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windows
  • AbhishekDBX's avatar
    AbhishekDBX
    10 months ago

    Hey folks, I'm on the engineering team. Thanks for flagging this and sorry for the inconvenience. Confirming that this is a bug we rolled out accidentally, and we're looking to fix it soon. We expect this to be fixed in a future update that will get rolled out in about 2-3 weeks.

    In the meanwhile, as a workaround, pressing the Alt key should get you back to regular state. Thank you

Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 months ago

I'm seeing the same thing, though my window doesn't maximize. The window opens normally, then a second later it acts as though the ALT key has been pressed. I'm on v217.3.4297.

For instance, I double click the icon in the system tray, the window opens, the shortcuts all highlight, and at this point if I were to type an F, the File menu would open, when normally I would have to press ALT-F for the same action.

 

Gunyson's avatar
Gunyson
New member | Level 1
10 months ago

Yes, this is the exact problem

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi all, thanks for flagging this with us. May we reach out via email to have a further look internally? 

    • Gunyson's avatar
      Gunyson
      New member | Level 1
      10 months ago

      Yes please do, I'll wait for your email but maybe we can do a teams meeting and I can show you this behavior live.  It's super annoying.  I use that tray icon nonstop when I'm working

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