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Forum Discussion
whatsgoingon1
10 months agoNew member | Level 1
Dropbox 217.4.4417 on MacOS Sequoia 15.3 doesn't stop indexing
I installed Dropbox 217.4.4417 on a new Mac with Sequoia 15.3 OS. After logging in it never managed to pass the indexing stage. I tried the following: - Logging out and logging back in; - Uninstal...
whatsgoingon1
10 months agoNew member | Level 1
Update: I tried logging in with the account of a friend who has almost no file in their dropbox and it indexed and synced immediately. So the problem is not in the installation.
In my Dropbox folder, I have order 600GB of files. However, on my Linux computers, it has never taken more than a few hours to sync. Even indexing was giving indication of progress, here instead I only see "Indexing...". Furthermore, I am sync a single folder with 8 items in it.
Is there a problem on my account? What can it be?
Nancy
Dropbox Community Moderator
10 months agoSo, from what I understand, there are no files/folders that appear within your local Dropbox folder.
Were there any folders prevented from syncing locally? If not, can you de-selected all of them, but one, by using selective sync to see if that makes a difference?
One more way to test this is by creating a new user profile on your computer and installing Dropbox there. If you choose the option to not have most of your files sync locally, while signing in, does the app still get stuck at indexing?
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