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Forum Discussion
wwmiller3
5 years agoHelpful | Level 6
Dropbox Apple Silicon (M1) install
Hi,
I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support should be available in the latest installer. However, trying that plus the latest beta build all ask me to install Rosetta during installation. What am I doing wrong?
Thanks,
Warren
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
184 Replies
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- takuya165 years agoHelpful | Level 5
I don't think that people are "entitled" when asking for a company that we pay $120/year to update their app to handle Apple's new silicon. I mean Visual Studio Code is a much more complicated app and they release an ARM Mac version in February. That software is free, so why is it so hard for Dropbox to update their PAID software to support this new architecture natively!
- cbenson765 years agoExplorer | Level 4
I am just now installing Dropbox on my new M1 Silicon Air. This is shocking Dropbox doesn't have a native app for this yet in April 2021. Unless I am mistaken?
- tedd4u5 years agoExplorer | Level 4
Pretty disappointed with Dropbox. It's not like this is some open-source project where you have to add your own features. We pay a premium for storage. Dropbox has hundreds (maybe a thousand?) engineers on staff and access to contractors as well. Apple Silicon support is now long overdue. Please add it ASAP.
- takuya165 years agoHelpful | Level 5Yeah, if they don’t add support for it by the time my yearly renewal comes around, I’m not going to renew my subscription.
- Mannaffolki5 years agoCollaborator | Level 8
Same here, moving to iCloud if they don't bring out an M1 native version of their app.
This is simply unacceptable and I am sick and tired of big companies just taking my money and not treating me like a long-term customer in return. - robderon5 years agoHelpful | Level 6
will also shift to icloud if there's no m1 port before my next renewal.
I don't feel entitled. I feel i want a filesync platform natively compatible with my new computer.
- alexhspence5 years agoNew member | Level 2
I'll be moving away from Dropbox if this isn't fixed soon. Brutal support for what is obviously a fast growing community of users. Having to rely on the web based version is so slow and unreliable when transferring large files. Why would I pay for a service I can't even filly utilize. Common guys, keep your clients happy.
- Michi H.5 years agoHelpful | Level 5
What a shame of dropbox. I will also cancel my subscription, this is not acceptable nowadays!
Does anyone have a recommendation for dropbox alternatives, since we are all looking for one?
- Eleventy_725 years agoNew member | Level 2
I would also like a native M1 app. As a workaround (and it is barely a workaround), I am using Transmit 5 (a native M1 Total Commander-like interface) that has manual sync and Dropbox support.
- TheAJKid5 years agoHelpful | Level 6
I'm with this crowd. Where is Apple M1 support? I bought my M1 Mac Mini 2 months ago. It's already May 2021. Seriously looking into alternatives at this point. Been a longtime user and paid subscriber.
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