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Dropbox desktop app not opening or syncing on MacOS Ventura Version 13.6.5
I'm having issues with the mac desktop app not opening even after uninstalling/reinstalling/rebooting numerous times, not syncing with Finder, and the dropbox icon being grayed out. I followed all the tutorials I found online and in the community and still doesn't open/sync.
Any help/advice would be greatly appreciated!
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no, i'm in the U.S.
result attached.
- Thanks. I'm afraid the last line would be the most interesting, and that's probably where the error comes when the router accesses dropbox.com. After that there was an abort of traceroute?
no idea, that's the result of the trace. so it just disconnected?
Yes - but the screenshot is missing the very last line where it says "aborted" or similar. I had a broken route to dropbox.com since Thursday accessing from Berlin, Germany. Today it seems to be fixed eventually.
for me, it didn't say "aborted" or anything. the last line is what was displayed and a bunch of * * * * * * * * * line after line.
- I wanna know how tf anyone is downloading the Dropbox app because I do not have that option on my Mac. Now I can’t even access the mf site in the browser so I can’t upload & I have a deadline to meet. Will someone please leave a number to call or someone I can’t talk to directly?
- Nancy
Dropbox Community Moderator
Christoeclear , are you on a paid plan? If yes, you should be seeing an option to chat with our support team via this page (phone support is also available for our paid Business teams).
happy to report that everything seems to working and syncing across all devices now.
