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mtncat's avatar
mtncat
New member | Level 2
1 month ago

Dropbox fails to install on my new Mac M4 running Tahoe.

I've tried multiple time to install dropbox using both the regular install and the offline install. I enter my password and then get this error (and if I drag the dmg to applications, I just get a sh...
desktop
Error Messages
Install
Mac
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Thanks for posting here, mtncat, and welcome to our forum.

Are you, by any chance, on the free Basic plan? If yes, do you see 3 or more connected devices under your Security tab > Devices? I'd just like to make sure that you're not hitting the limit that's mentioned here.

Other than that, do you have any antivirus/firewall (or other security) programs that could be interfering with the installation of the Dropbox app? 

Let me know, and we’ll go from there.

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