Dropbox Finder Extension doesn't work and I have no Dropbox context menu items on new installation

Thanks for sharing this info with us, ajw31! I'm glad to see that your issue is resolved.

If you need anything else, don't hesitate to let us know.

Have a great day!

Jay​ nathanrogers​ 

Just completed a chat session with Dropbox support which has clarified things. Here are the steps and explanation, esp. the note at the end:

Quit the Dropbox desktop application.

Open Activity Monitor from the Utilities folder.

Search for "Dropbox" in the search bar. Force quit out of any instances of the Dropbox application that might be still running by clicking on the double arrow and selecting 'Stop'. (On mine, once the app had quit, they disappeared by themselves). NOTE: Ignore any dropbox processes that relate to web pages (e.g. www.dropbox.com).

Re-start Dropbox from the applications folder by double clicking on the Dropbox application.

Relaunch the Finder: click on the Apple icon in the top left of your screen and select 'Force Quit...' (or press CMD-OPT-Esc). Select Finder. Click on "Relaunch" to relaunch the Finder.

Click on 'Dropbox' in the Finder sidebar under the 'Locations' heading. (This is different to selecting the external drive first and then navigating to the Dropbox folder.) Select a file and right-click. The Dropbox options should now appear.

PLEASE NOTE: As per above, this only applies when you access Dropbox files via 'Dropbox' in the iMac's 'Locations' section in the sidebar, not if you start navigating from the external drive name. If you navigate from the drive name, the context menu does not show the Dropbox options when you right-click a file.

Apparently this is an issue with MacOS Tahoe.

Related to this, the Dropbox status icons operate the same way. They only show if you navigate from the 'Dropbox' location, not from the External drive name.

Hope this helps!

Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

Are you certain that this is the Dropbox folder which is currently syncing to the Dropbox site? 

Could you confirm the location of this folder when right clicking it and choosing Get Info when compared to the one in the Dropbox desktop application preferences?

is the Dropbox desktop application running normally and isn't paused?  -  Yes

Do you have any sync icons on the files in the Dropbox folder?  -  No

Could you attach a screenshot showing what you're seeing when you right click a file?  -  Attached

cheers

Hi ajw31, is the Dropbox desktop application running normally and isn't paused?

Do you have any sync icons on the files in the Dropbox folder? 

Could you attach a screenshot showing what you're seeing when you right click a file?

Yes, the Dropbox options are missing when right-clicking on the files/folders in my Dropbox, which is located on an external drive.

Re your second question, yes, there is an old Dropbox folder. However, this may have been created because I have just migrated from an old iMac to a new one and as part of that installed Dropbox from scratch to get it to connect to my Dropbox on the external drive (which was its own nightmare). Once I realised I was on File Provider by default after installing, I followed the instructions to opt out. My SSD is too small to have Dropbox on the same disk, and unless I opted out, would not be able to use Dropbox at all!

Sorry to hear you’re having the same issue, ajw31. I understand that all Dropbox options are also missing when right-clicking on the files/folders in your Finder > Dropbox folder. Correct?

If you were previously on File Provider, but not anymore, I’d like to verify first that there are no remnants of any File Provider-linked folders still on your computer. 

You can double check this by opening your Finder and pressing Command + Shift + G and enter: ~/Library/CloudStorage. Do you see any old Dropbox folders in that location?

Appreciate the update, I feel your pain!

Sounds like Dropbox is not Tahoe-ready at this point.