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Forum Discussion
Dropbox for Android
Version 266.2.2
Can't even open the app, just crashes.
Can't even open the app, just crashes.
86 Replies
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hi
same issues here
dropbox crashing
yes did the uninstall/clear cache/restart phone drills
a few times
didnt help the problem
pixel 4a 4g
android 12 security update feb 2022- Just got 270.1.4 and it doesn't work either.
Having the same issue on my Pixel 6 Pro, Android version 12
- @Megan any update on this?
- Hannah
Dropbox Community Moderator
Hey everyone!
There has been a recent update to the Dropbox app that may fix this issue.
So, please make sure you try to:
- Clear the cache of the Dropbox app from your device Settings. (Settings app>App & Notifications>Apps>Dropbox>On the Dropbox App Info, Tap on "Storage">On the Cache section press "Clear Cache")
- Uninstall Dropbox, turn off your device and then on (do not restart) and reinstall it.
Tried that, still getting the same result
- Did tried all steps described above, no fix.
Did uninstalled the app, restarted the phone and then it worked until I logged in...
Please fix that ASAP, I am a paying user and Dropbox is not useable since almost a MONTH! - I followed the instructions, (cleared cache>uninstalled>turned phone off>left it off for several minutes>reinstalled). The first time I opened it after reinstalling I got to the sign-in screen but as soon as I entered my credentials and clicked login, it crashed. Now it continues crashing.
Dropbox is a cloud-based file storage service that allows users to sync files across multiple devices. Users can access their files from any device, even if they are offline. Files stored in the cloud are automatically backed up online and can be accessed through web browsers or mobile apps.
- I'm having the same issue on Pixel 4xl. Silent crash. Rebooted phone and cleared cache. Will uninstall/reinstall now
