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Frustrated99's avatar
Frustrated99
New member | Level 2
3 years ago

Dropbox Hijacks Camera Mac/OS

Hi.  I have a Sony Alpha connected to my Mac using the Imaging Edge Webcam software.  It's important for Zoom video to work for me.  However, if I have dropbox running I get the error message "Failed to connect to the camera due to conflict with the function of another applications that are running, or the camera's "PC remote" settings being not appropriate."   If I quit dropbox, the camera immediately connects and works perfectly.  If I start dropbox, the camera is immediately disconnected and I will get the message above again.   Quit dropbox again, and the cam comes back.   Very poor, since I depend on dropbox to exchange files.  From what I can tell, this has been an issue for years (I see posts from 2018 complaining of the same thing).  

desktop
Error Messages
Mac
Setting up the apps

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  • dmpp's avatar
    dmpp
    Explorer | Level 4
    3 years ago

    I bought an inexpensive hdmi to usb adapter on Amazon (under $20) and no issues using that.  It stinks that Dropbox can't resolve this and that Sony doesn't have any updated mac software for this as well.  Paying so much for this stuff, and it can't work without a $20 fix.  Bah

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