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Forum Discussion
GregHutchings
4 years agoHelpful | Level 5
Dropbox MacOS extension supporting > Monterey?
Hi. I've just upgraded my Mac to MacOS Monterey and received the warning below. Apple recommends that I contact Dropbox about this, and though I am a paying customer, the only support mechanism tha...
- 4 years agoHi GregHutchings, thanks for reaching out.
First of all, please ensure that you're signed into your paid account in order to see all available support options.
This message is about how a component will behave on a future release of a macOS. There's no change in the way Dropbox will work on your computer (and your data will continue to be accessible, too).
We're hard at work on full support for online-only files on future macOS versions. In the meantime, if you have any issues opening online-only content, you can still do so by double clicking on your files in Finder.
Let me know in case you need something else!
KMT1
4 years agoNew member | Level 2
I didnât choose to upgrade my OS, I bought a new work computer out of necessity. All of my files are in Dropbox and I canât even download them. When do you expect to release the compatible version? Can I sign up for the beta version? Iâm a bit desperate.
d_inmetrowest
4 years agoHelpful | Level 6
Hi KMT1,
I recommend you go to the top of this thread and message Nancy, who works for Dropbox.
Perhaps they would post an update on their efforts to address this problem.
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